Rating certificate · AW/26-09/98526 Sept 2026
Not enough evidence
Make AI Agents
Make (Celonis, Inc.) · Agent-building platforms
The Register / Agent-building platforms / Make AI Agents
Register entry · Agent-building platforms · updated 26 Sept 2026
Make AI Agents
Make AI Agents lets users add an LLM-driven agent to a Make scenario, give it instructions, knowledge files and tools (Make modules, other scenarios, MCP servers or sub-agents), and inspect its reasoning on the canvas. It runs on Make's own AI provider on all plans, or on the customer's OpenAI, Anthropic or Gemini keys on paid plans, and consumes Make credits. Make is owned by Celonis.
In beta. The rebuilt 'Make AI Agent (New)' app shipped on 2026-02-02 and gained MCP tools (June) and sub-agents (July 2026), but the Make pricing page still labels the feature 'Make AI Agents (beta)' on 2026-09-26.
What reviewers and users praise
- Integrates with Make's 3,000+ app catalogue and existing scenarios
- Agent reasoning is inspectable on the scenario canvas
What they criticise
- Forum users report bugs and limited usefulness during the beta (Make Community, March 2026)
- The rebuilt agents dropped tool reuse across agents that the earlier version had (Make Community)
Experts vs the crowdneeds both scores
Experts—
Crowd39
| Price | Free, paid from $12 |
|---|---|
| Use it via | Web app, MCP server, API, Chat apps |
| Runs on | web |
| Licence | proprietary |
| Updated | Evidence collected 26 Sept 2026 |
How the rating was worked out
Weights for Agent-building platforms: adoption 35%, experts 35%, crowd 30%. Fewer than two pillars have enough evidence. The method.
| Adoption & momentumweight 35% | — | No public reach signal found |
|---|---|---|
| Expertsindependent reviews · weight 35% | — | No independent reviews found |
| Crowdcommunity sample · weight 30% | 39 | 7 dated posts from forum, reddit: 1 positive · 2 mixed · 4 negative (positive + ½ mixed) ÷ n, averaged toward 50 for small samples |
| Rating | — | Not rated: fewer than two pillars have enough evidence. |
Trust & safety
Seven dimensions graded A–D from documented facts. Overall: not enough data.
n/e
Permission model
Human approval or guardrail settings for agent tool calls not documented on the pages reviewed. source
n/e
Data access scope
Agents only use tools explicitly added; MCP Toolboxes restrict which scenarios external AI clients can reach. Not graded without a doc page covering agent tool scoping. source
B
Data storage
Cloud only on AWS with EU or North America hosting; execution logs kept 7–60 days depending on plan; 'By default, log data is stored for 30 days'. source
n/e
Data retention & training
Security page does not address AI model training on customer data; not established. source
n/e
Incident history (24 months)
No incident search completed.
A
Compliance
'We have completed SOC 2 Type II and SOC 3 audits'; ISO 27001-certified information security program. source
B
Transparency
Closed source with a detailed, dated public release-notes page. source
The experts
0 named independent reviews found; dated reviews from the last 12 months are scored.
- None found.
The crowd
7 coded posts from forum, reddit.
1 positive2 mixed4 negative
- negative
I prefer how the old AI Agents handles adding tools.
Make Community: New AI-Agents: feedback · 19 Mar 2026 · community.make.com - negative
I know AI agents are still in beta, but I cannot really do much with them currently.
Make Community: Problems with creating a task using AI agents · 25 Mar 2026 · community.make.com - mixed
quite late, but actually it was a bug in Make.com because I just let it be and after a couple of weeks it was working correctly.
Make Community: Problems with creating a task using AI agents · 28 May 2026 · community.make.com - negative
When the Make AI Agents - Run an agent module gets engaged in the integration, it fails with an error.
Make Community: 500 | An error occurred in AI Agent Service vol. 2 · 25 Mar 2026 · search snippet · community.make.com - positive
I built an AI email agent for my fake rug store and it works better than expected
r/Integromat · 12 Feb 2026 · reddit.com - negative
The operation failed with an error. 500 | An unexpected error occurred while executing the agent.
r/Integromat · 4 Oct 2025 · reddit.com - mixed
The agent is just a node that has a prompt, a model and a connection to tools.
r/Integromat · 1 Dec 2025 · reddit.com
Pricing
As published, checked 26 Sept 2026.
| Plan | Price | Notes |
|---|---|---|
| Free | Free | 1,000 credits/month; Make AI Agents (beta) via Make's AI provider. |
| Core | $12 / monthly | Price shown for 10k credits/month; the page's monthly/annual toggle state was not confirmed in the scrape (annual saves 15% or more). |
| Pro | $21 / monthly | Price shown for 10k credits/month; same toggle caveat. |
| Teams | $38 / monthly | Price shown for 10k credits/month; same toggle caveat. |
| Enterprise | Custom | Contact sales. |
Recent changes
- 9 Sept 2026
Official Make plugin for ChatGPT to build and manage automations and AI agents. source
- 12 Aug 2026
Maia by Make: AI co-worker that builds and troubleshoots scenarios from prompts. source
- 27 Jul 2026
Sub-agents and tool output filtering in the Make AI Agent (New) app. source
- 3 Jun 2026
MCP tools available in Make AI Agents (New). source
- 11 Feb 2026
New Make AI Agents app released (app dated 2026-02-02 in docs). source
Ranked alongside
Other ranked entries in Agent-building platforms.
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Sources
Every figure above traces to one of these, observed up to 26 Sept 2026.