Rating certificate · AW/26-09/21526 Sept 2026
Not enough evidence
The Register / Agent-building platforms / Lindy
Register entry · Agent-building platforms · updated 26 Sept 2026
Lindy
Lindy started as a no-code builder for AI agents ('AI employees') and now markets itself as an AI teammate that knows a company's context and acts across 1,000+ integrations. It is used through Slack, Gmail, iMessage and the web, with per-seat, credit-based pricing. Lindy states that actions with outside impact wait for a named approver.
What reviewers and users praise
- Reviewers and users describe it as fast to deploy for non-technical users (Cybernews, Reddit)
- Users praise inbox management (Reddit)
- SOC 2 Type II and a stated no-training policy
What they criticise
- Users complain about price and trial/billing practices (Reddit)
- Vendor lock-in concerns versus self-hosted builders (Reddit)
- Public changelog has no entries since October 2025
Experts vs the crowdneeds both scores
Experts—
Crowd—
| Price | From $29.99 |
|---|---|
| Use it via | Web app, Chat apps, Mobile app |
| Runs on | web |
| Licence | proprietary |
| Updated | Evidence collected 26 Sept 2026 |
How the rating was worked out
Weights for Agent-building platforms: adoption 35%, experts 35%, crowd 30%. Fewer than two pillars have enough evidence. The method.
| Adoption & momentumweight 35% | — | No public reach signal found |
|---|---|---|
| Expertsindependent reviews · weight 35% | — | Only 1 independent review (3 needed) |
| Crowdcommunity sample · weight 30% | — | Community sample from a single platform |
| Rating | — | Not rated: fewer than two pillars have enough evidence. |
Evidence checks. 1 item could not be checked at the source (the page could not be fetched, or the quote is from a comment under the linked post); kept and marked “unverified”. How evidence is checked.
Trust & safety
Seven dimensions graded A–D from documented facts. Overall: B.
B
Permission model
Homepage: 'Anything with outside impact waits for a named approver: sending an email, updating a ticket, posting to another channel, publishing a doc.' No sandbox described (cloud agent acting on connected accounts). source
n/e
Data access scope
Not established.
n/e
Data storage
Cloud only; hosting region and deletion controls not stated on the security page. source
B
Data retention & training
'Lindy and our providers do not use your data to train AI models'; no retention period stated. source
n/e
Incident history (24 months)
No incident search completed.
A
Compliance
'SOC 2 Type II Certified' (auditor named as Johanson Group); HIPAA controls mapped, BAA on Enterprise. source
C
Transparency
Closed source; public changelog's latest entry is 2025-10-21. source
The experts
1 named independent reviews found; dated reviews from the last 12 months are scored.
- positive
After testing Lindy AI with our research team, I can confidently say it delivers where it matters most: automating routine office workflows and multi-step tasks with minimal coding.
Cybernews · 18 Dec 2025 · unverified · cybernews.com
The crowd
9 coded posts from reddit.
3 positive3 mixed3 negative
- positive
lindy and relevance are the real deal if you need multi-agent stuff that doesn't fall apart after three steps
r/AI_Agents · 10 Jul 2026 · reddit.com - negative
All I can say is do not sign up for Lindy. Be careful about their Trial.
r/AI_Agents · 25 May 2026 · reddit.com - positive
it's inbox management is solid. you should try it's phone receptionist for calls and meeting.
r/AI_Agents · 15 May 2026 · reddit.com - mixed
lindy is good. it's also $49.99 a month for a single user.
r/AI_Agents · 14 May 2026 · reddit.com - mixed
Lindy AI shines in being opinionated and fast to deploy (less wiring, more “AI employee” framing). It's nothing new, just packaged for non-technical users.
r/AI_Agents · 3 Mar 2026 · reddit.com - mixed
The risk I've seen is vendor lock-in—once you build workflows on their platform, you're not easily porting to n8n or anything self-hosted.
r/AI_Agents · 13 Feb 2026 · reddit.com - negative
Lindy.ai was so promising, but i give up (looking for alternatives)
r/AI_Agents · 23 Feb 2026 · reddit.com - negative
Lindy.ai Gave Me The Runaround!
r/AI_Agents · 31 Mar 2026 · reddit.com
Pricing
As published, checked 26 Sept 2026.
| Plan | Price | Notes |
|---|---|---|
| Plus | $29.99 / monthly per user | 3,000 credits/user/month. |
| Pro | $99.99 / monthly per user | 15,000 credits/user/month. |
| Max | $199.99 / monthly per user | 35,000 credits/user/month. |
| Enterprise | Custom | HIPAA with signed BAA, audit logs, pooled credits. |
Recent changes
Ranked alongside
Other ranked entries in Agent-building platforms.
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Sources
Every figure above traces to one of these, observed up to 26 Sept 2026.